Your Onboarding Journey
Here is what happens after you join — a welcome sequence designed to help you settle in beautifully.
Client onboarding email sequence
About this sequence
These emails arrive after you join TKF Digital, spaced to give you time to explore each feature at your own pace. Every email comes personally from Tracy — warm, clear and full of helpful guidance.
Welcome to Your TKF Client Hub
Your portal is ready. Here is how to log in and what to do first.
A warm welcome with your login link, a quick overview of what the hub contains, and one gentle first step — just logging in and having a look around.
Your hub is waiting — here is what is inside
A friendly tour of your five most useful pages.
A quick walkthrough of your five core sections — Dashboard, Upload, Content, Support and Resources — with direct links to each. Encouraging, not overwhelming.
Have you uploaded your first document yet?
Sending us your files is easier than you think — here is how.
A friendly nudge to visit the Upload Centre. Explains how categories work and reassures clients that all files are stored securely and privately.
Your first monthly content pack is live
Your posts, captions and reels ideas are ready to download.
Introduces the monthly content section. Explains each content type — posts, captions, reels, Canva templates — and encourages the client to schedule their first posts.
Just checking in on you
How are you settling in to your hub? Tracy wants to know.
A short, personal note from Tracy checking in. Invites clients to book a call if anything feels unclear. Warm, human and reassuring — no hard sell.
One month in — here is what is next for you
A review of your first month and a look at what is coming.
Celebrates the clients first month. Highlights what they have achieved, introduces upcoming content and features, and gently surfaces upgrade options that might suit where they are heading.